Talk to us
A real person reads
every message
Whatever you send here lands on the care team's dashboard, not in an autoresponder. Tell us what you need and we will tell you plainly what happens next.
What happens next
- 1Your message appears on the care team's dashboard straight away.
- 2A coordinator reads it and routes it to the right department.
- 3You get a reply by email, usually the same working day.
Need an answer now?
Open the chat in the bottom-right corner and a member of staff will answer live during clinic hours. You can also send your enquiry using the form below.
Send an enquiryIn an emergency
For chest pain, difficulty breathing, severe bleeding or loss of consciousness, call 166 for an ambulance. Do not wait for a reply to this form.
Finding us
Getting here
We are on Leoforos Kifisias, five minutes from Ambelokipi metro, with parking underneath the building.
By metro
Line 3 to Ambelokipi, then a six-minute walk north along Kifisias. The entrance is signposted from the station.
By bus
Routes 550, A5 and X14 stop directly outside. The stop is announced as Lifewell Medical Center.
By car
Underground parking beneath the building, free for the first three hours with a validated ticket from reception.
Before you write
The things people ask most
Do I need a referral to be seen?
No. You can book directly into any of our outpatient clinics, and the emergency department never requires one. If your insurer asks for a referral we can usually arrange it on the day.
How quickly will somebody reply to this form?
It reaches the care team's dashboard immediately and is usually answered the same working day. If it is urgent, please call the desk instead, because the form is not monitored overnight.
Can I get my results sent to my own doctor?
Yes, and we do it by default. Tell us your GP's details in the message and results go to both of you at the same time rather than one after the other.
Do you work with insurers?
We invoice all the major Greek and international insurers directly. Bring your policy number to reception and we will confirm cover before anything is booked.
Is there somebody who speaks English?
Our clinicians consult in Greek and English, and we can arrange an interpreter for other languages with a day's notice.
Still not covered? Send us the question or read about the departments.